Last updated: October 15, 2026

Ayfina LLC ("Ayfina", "we", "us") operates ayfina.net. This policy explains what personal information we collect when you visit our website or buy a digital planner, how we use it, and the choices you have.

1. Information we collect

  • Order information — name, email address, billing country and postcode, and the products you purchased. Payment card details are entered directly with our payment processor and never stored on our servers.
  • Account information — if you create an account: email address, password (hashed), and order history.
  • Support messages — anything you send us by email or contact form.
  • Usage data — IP address, browser type, device, pages viewed, referring site and timestamps, collected automatically through cookies and similar technologies (see our Cookies Policy).
  • Newsletter — your email address if you subscribe.

2. How we use it

  • To process your order and deliver your download link and receipt by email.
  • To provide customer support and respond to your requests.
  • To prevent fraud, verify payments and handle chargebacks or disputes.
  • To send order-related emails (confirmation, delivery, updates to the files you bought).
  • To send marketing emails only if you opted in. You can unsubscribe at any time using the link in every email.
  • To understand how our website is used and improve it.
  • To comply with legal obligations, including tax and accounting rules.

3. Legal bases (EEA/UK visitors)

We process your data to perform our contract with you (order delivery), for our legitimate interests (site security, fraud prevention, analytics), with your consent (marketing, non-essential cookies), and to comply with legal obligations.

4. Who we share it with

We do not sell your personal information. We share it only with service providers who help us run the store, under contracts that restrict how they use it:

  • Payment processors (to take payment and detect fraud)
  • Email delivery services (to send your download link and receipts)
  • Hosting and website infrastructure providers
  • Analytics and advertising platforms (e.g. Google, Meta), where you have consented to those cookies
  • Professional advisers and authorities where required by law

5. International transfers

We are based in the United States. If you access the site from outside the US, your information will be transferred to and processed in the US and in the countries where our service providers operate. Where required, we rely on standard contractual clauses or equivalent safeguards.

6. Retention

Order records are kept for as long as needed to provide the product and for tax and accounting purposes (typically 7 years). Account data is kept until you delete your account. Marketing data is kept until you unsubscribe. Usage data is kept for up to 26 months.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent. California residents have the rights described in the CCPA/CPRA, including the right to know and the right to delete; we do not sell or share personal information for cross-context behavioural advertising except through advertising cookies you can decline. To exercise any right, email us at info@ayfina.net. You may also lodge a complaint with your local data protection authority.

8. Security

Our website is served over HTTPS and payments are handled by PCI-DSS compliant processors. No method of transmission or storage is completely secure, but we use reasonable technical and organisational measures to protect your information.

9. Children

Our products are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with data, contact us and we will delete it.

10. Changes

We may update this policy from time to time. The "last updated" date above shows when it last changed. Material changes will be announced on the website or by email.

Contact us

Ayfina LLC
30 N Gould St, Ste N, Sheridan, WY 82801, USA
Email: info@ayfina.net
Phone: (307) 313-5623