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Instantly. Your download links appear on the order confirmation page the moment payment goes through, and the same links are emailed to you within a few minutes. If you created an account, the files also live under My Account → Downloads forever.

Check Spam, Promotions and Updates folders first — search for "Ayfina". Still nothing after an hour? Send us your order number using the form below and we'll resend within a business day. Mistyped your email at checkout? Tell us the correct one and we'll redirect it.

1. Tap the download link in Safari on your iPad.
2. Tap the Share icon, then choose your app (GoodNotes, Notability…).
3. Choose "Import as new document". Done — the hyperlinks work immediately.

Tip: don't open it in Apple Books or Files first; go straight to your planner app.

Yes, as many times as you like. Links don't expire and you can use the file on every device you own. If you ever lose it, email us your order number and we'll send it again, free.

Any app that lets you write on a PDF. Our favourites:

• iPad: GoodNotes, Notability, Noteshelf, Nebo, ZoomNotes
• Android / Samsung: Samsung Notes, Noteshelf, Xodo, Squid
• Windows: Xodo, Drawboard PDF, OneNote (import as printout)

All hyperlinks work in every app listed above.

No iPad required. The planner is a standard PDF, so it works on Samsung Galaxy Tab, Lenovo, Surface and any tablet with a PDF annotation app. A stylus makes it nicer but isn't essential.

Yes. It's great for checking your plan on your phone (GoodNotes and Notability sync between devices), and you can type into it on a computer with any PDF app. It's designed for tablet-and-stylus first, though.

In all the apps above, yes. A few apps (Apple Books, some free viewers) ignore internal links — if tapping a tab does nothing, open the file in GoodNotes, Notability or Samsung Notes instead. In GoodNotes, make sure you're in "read" mode (tap the pen icon to toggle) when tapping links.

Absolutely. Every planner is print-ready. Print at "fit to page" on A4 or US Letter. The hyperlinks obviously won't work on paper, but the layouts are designed to look just as clean printed.

Each product page says which. Dated planners cover a full calendar year with every day linked. Undated planners let you write the dates yourself, so you can start any time and skip weeks without wasting pages.

Yes — that's the beauty of digital. Duplicate any page, add blank pages, drop in stickers or photos, and change the cover. Your app handles all of that; the planner is just a normal PDF underneath.

Yes. If we fix or improve a planner you own, we email you the new version free of charge. Dated planners for a new year are new products, though.

Your purchase is a personal licence for you and your own devices. Please don't share, resell or upload the file — it's how we keep making these. If a friend wants one, our bundles make the price per planner very small.

We don't do one-off custom orders, but we read every suggestion and many of our layouts started as customer requests. Use the form below with "Suggestion" as the topic.

One-time, always. You pay once and own the file. There are no subscriptions, trials or recurring charges of any kind.

Visa, Mastercard, American Express, Apple Pay, Google Pay and PayPal. All prices are in USD; your bank converts automatically if you pay in another currency.

AYFINA or AYFINA.NET. Nothing else. Full details are in our Payment Processing Disclosure.

Yes. Payments are handled by PCI-DSS certified processors over an encrypted connection. We never see or store your card number.

A receipt is emailed automatically with every order and is in your account. Need a company name or VAT number on it? Send us a message and we'll issue one.

Within 14 days we refund in full if the file wasn't delivered, won't open, isn't as described, or you were charged twice. Because downloads can't be returned, we can't refund change-of-mind — but email us anyway; we'll usually offer an exchange. Full policy here.

We approve and issue within 2 business days. Your bank then takes 5–10 business days to show the credit on your statement.

Message us within 14 days with your order number and the one you meant to get. We'll swap it for a planner of equal value, or refund the difference if it's cheaper.